Despite her efforts, the organization did not receive due revenue to recuperate the costs of releasing records. This cost Shannon at least 20 hours of tedious administrative labor per week. “Patients never paid, insurance companies never paid, and legal teams paid maybe 70% of the time.” It was not efficient, and it took forever.”ĭespite her efforts in calculating complaint prices and sending invoices, most requestors ignored their payment obligations. Every Friday, Shannon entered the system to check for payments and release records.Next, Shannon mailed each invoice to the requestor and waited for a response.Shannon then calculated the best compliant price for the records per pricing statutes from 3 different states.For each request, Shannon needed to get a doctor’s signature for the release of information.Requests submitted to Mid Atlantic Retina usually hit Shannon’s desk after 2-3 days of reaching Mid Atlantic Retina.Here’s what her average day looked like before ChartRequest: This tedious, manual labor devoured Shannon’s time. We discussed her experience handling the release of information for such a renowned organization before and after entering a partnership with ChartRequest in 2020.īefore adopting our release of information software, the organization used spreadsheets and word documents to track requests and payments. We recently had the opportunity to chat with Shannon Raetsch, the Compliance Liaison for Mid Atlantic Retina. Thanks to the strong reputations of the doctors at Mid Atlantic Retina, patients come from far and wide seeking care for conditions the average ophthalmology organization may lack the technology or specialized experience to treat. Residents and fellows come from across the country to study under the guidance of the ophthalmologists pioneering the future of eyecare with new surgical techniques and therapeutics for diabetic retinopathy, macular degeneration, and more. News & World Report recently ranked Mid Atlantic Retina at Wills Eye Hospital #2 in the nation out of 4515 hospitals. Founded in 1974, Mid Atlantic Retina has spent nearly 5 decades researching retinal conditions, developing advanced treatments for sight restoration, and improving the quality of life for the communities they serve. “Their academic and professional experience align with our mission of preserving and protecting vision in our community and across the globe.”įor more information on Wills Eye Hospital, please visit Atlantic Retina at Wills Eye Hospital is a leader in eyecare with 22 specialists in 17 locations across Pennsylvania, New Jersey, and Delaware. Bilson, Chief Executive Officer, Wills Eye Hospital. “This is a bright, talented cohort of young professionals and we are looking forward to watching them grow and succeed in their positions at Wills Eye,” said Joseph P. Michelson is a graduate of the University of Pittsburgh School of Medicine and received her undergraduate degree at Drexel University. Her career is already notable for multiple research recognitions, academic mentoring and lectureships, and peer-reviewed publications. Bergstrom Faculty Teaching Award from the University of Michigan Kellogg Eye Center. While at the University of Michigan, she received the Terry J. Michelson served as Graduate Chief Resident in the Department of Ophthalmology at the University of Michigan Kellogg Eye Center and Clinical Lecturer for Ophthalmology and Visual Sciences at Michigan Medicine before coming to Wills. Wills Eye patients now have a wealth of excellent new physicians to rely on in addition to our existing world-renowned faculty.” “It’s wonderful to welcome back familiar faces and bring new professionals into the Wills Eye family. Haller, MD, Ophthalmologist-in-Chief, Wills Eye Hospital. “We are excited by the expertise and energy this new group of physicians will bring to our CPEC, Glaucoma, and Retina departments,” said Julia A. McMahon and Michelson will split their time between the CPEC Service at Wills Eye Hospital and the Wills Eye Physicians offices in King of Prussia (Dr. Michelson is coming back to Philadelphia after time spent as a resident and clinical lecturer at the University of Michigan Kellogg Eye Center. Hock is a 2022 fellowship graduate having just completed a year of subspecialty training with the Glaucoma Service. McMahon and Deaner both graduated from the hospital’s residency program in 20, respectively, and both served as Co-Chief Resident during their final year. Three of the four physicians are Wills Eye alumni. Michelson and McMahon have been hired to the specialty eye hospital’s Cataract and Primary Eye Care (CPEC) service, Deaner will join the retina service, and Hock will join the ranks of the Glaucoma service. McMahon, MD, and Sarah Michelson, MD-to its medical staff. Wills Eye Hospital announces the addition of four physicians-Jordan D.
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